Credible claims: Use the MSC blue fish tick label

What is a credible claim?

According to ISEAL, the global membership organisation for credible sustainability standards, credible claims are clear, accurate, and relevant, and are backed up by systems that are transparent and robust.

Meeting ACCC guidance

The ACCC has released eight principles to guide businesses’ environmental claims. This provides clear guidance for businesses to support credible claims.

"As a well-established and credible certification body aligned to these principles and those set out by the United Nations, we stand ready to work with businesses throughout the seafood supply chain to assist with mandatory ESG reporting, eliminate consumer confusion and tackle some of the pressing environmental challenges facing humanity." - Anne Gabriel, MSC Program Director, Oceania and Singapore

How are claims verified?

But not all claims are equal. How they are verified is important. 

Seafood products can pass through long and complex supply chains between the ocean and reaching consumers. At each stage, there is a risk that products will be mislabelled or that products from an MSC-certified fishery will be mixed up with non-certified products.

Certification to the MSC Chain of Custody Standard ensures an unbroken chain where certified seafood is easily identifiable, is separate from non-certified products and can be traced back to another certified business. 

This system allows businesses and consumers to be confident that seafood with the blue MSC label has come from a fishery certified as sustainable. 

Claim verification ranked from least to most robust:

• Claim is not verified: this is where no benchmark or measurement is made, such as “We care about the ocean.” Or “Planet-friendly” OR “Ocean-friendly.”
• Self-assessed: mostly this includes claims and logos made by the brand or retailer, such as “All our seafood is responsibly sourced.”
• Interested party verified: this is where an interested party such as a trade body makes a blanket claim, such as “All Australian fisheries are sustainable.”
• Third-party verified: this is where a claim from an independent third party is used, such as “This product comes from a fishery that has been independently certified to the MSC’s standard for a well-managed and sustainable fishery. www.msc.org.”

The benefits of using a credible claim

1. Seafood with the blue MSC fish tick comes from an MSC certified sustainable fishery. Seafood with the MSC label is certified all along the supply chain.
2. The blue MSC fish tick represents the world’s most recognised and market-leading seafood certification scheme as endorsed by GSSI and the UN FAO.
3. Research shows consumers most trust scientists and NGOs to tackle ocean health and independent certification increases consumer trust in brands.
   
   

The MSC claim

The MSC claim accompanies the MSC blue fish tick label and Chain of Custody code on menus and packaging and is available in five versions.

1. Thank you for choosing seafood that has met the MSC's global standard for sustainability. Together we can help protect fish stocks for the future. www.msc.org
   
2. This product comes from a fishery that has been independently certified to the MSC’s standard for a well-managed and sustainable fishery. www.msc.org
3. The XXXXXX (insert seafood species) in this product comes from a fishery that has been independently certified to the MSC’s standard for a well-managed and sustainable fishery. www.msc.org
4. This seafood has met the MSC's global standard for sustainability. www.msc.org
5. From an MSC certified sustainable fishery. www.msc.org

What Australia seafood consumers think

According to our 2024 survey, conducted by independent research and strategy consultancy, GlobeScan, with seafood consumers in Australia:

Other credible claims

For schemes operating in Australia and New Zealand, check to see if the organisation making the claim is part of the Trusted Labels Group, which subscribe to ISEAL’s Credibility Principles, and includes the Aquaculture Stewardship Council, Australian Australian Organic, Fairtrade, FSC, GECA and the Marine Stewardship Council.

For global schemes, check to see if the organisation making the claim is an ISEAL member.